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Hotel
Room
Restaurant
Positive: I only ate breakfast it was exactly what I needed. Staff very friendly
Negative: The little kitchen was adequate unfortunately no wine opener or knife
Positive: Location was good. The reception counter was really helpful.But we got a room which was in poor shape and had a odor to it. Bathroom tub had all marks on it. The bathroom door was all cracked up. ...
Positive: Excellent location and large room and comfortable, also include a smaill kitchen. Breakfast was excellent and beside the hotel.
Positive: Good hotel at great location and good breakfast and reception. Nice comfy beds and services
Positive: Great location close to metro and attractions
Positive: Where it’s situated
Negative: The room we stayed in was bit old and needs some attention. The shower inside the bath especially? Old fashioned
Positive: Excellent location. Spacy room.
Positive: Localization
Negative: Mantenimiento del hotel.
Positive: I couldn’t believe myself. After my checking out next day I forgot to take my precious Rolex watch out which I handed on my bed. The night before. Eventually I went back to hotel and spoke with ...
Positive: The standard rooms look like something out of the 80’s very old, dark, dingy and tired looking. They need to renovate all the rooms and not just the ones on the upper levels
Negative: It was clean and very close to the metro and shops
Positive: - Convenient location and good size room. - Shower pressure was good.
Negative: - Room was not particularly clean and in very desperate need of an update given the age of everything in the room - No plugs on the bed side of the room. - Wifi logins did not work on any device ...
Positive: Great value for the location of the hotel
Positive: Location
Negative: Breakfast
Positive: We travel to Madrid often and this is one of our top choices. Consistently great value
Negative: The kitchen facilities leave a lot of room for improvement, but hey!
Positive: A perfect location—close to various sightseeing spots, the metro, stores, and restaurants. The bathroom was clean and tidy. The air conditioning unit is quite old but worked very well—cooled the ...
Negative: The room was a bit outdated. There was some construction work happening on the floor where we were staying, and they started at 8 in the morning. (They should have organized the stay so that no one ...
Positive: Location is very satisfactory. It is located on Pl Espana where you can both reach attractions on foot or by metro. The room is large enough. It has kitchen equipment as well so that we could cook. ...
Positive: Room with all the comforts, really practical kitchenette; Comfortable and easy, very good location
Negative: The breakfast area is a bit small but the variety is nice
Positive: Central location and closeness to range of restaurants, activities and tourist spots
Negative: Roomas need renovating
Positive: The hotel is centrally located, walking distance from everything. The staff was professional and assisted us with recommendations and taxi reservations.
Positive: Location was good, close to the centre. We managed to walk to the main attractions in Madrid. Large room with a few cooking facilities if you want them. Good air conditioning. Fridge was useful. ...
Negative: Breakfast was served next door in the cafe. It was a bit cramped and the choice wasn’t great. More fruit options would have been nice. Room was in need of decorating, however, refurbishing is underway...
Positive: Well cleaned and perfectly situated!
Negative: There was some noise from construction work nearby!
Positive: Perfect location and helpful staff, felt very safe.
Negative: Wasn't in a refurbished room and you could tell this as it was really dated and looked dirty (despite actually being clean).
Positive: The aparthotel was perfectly located for walking or Metro around the city. The staff were always very helpful and friendly. When we arrived we were told that the breakfast was served in the cafe ...
Negative: It was difficult to find! Even when we were standing outside we didn't realise it was our destination. During our stay we found two other couples who were similarly lost until we told them they ...
Positive: Very nice rooms specially the newly renovated. Great location inside the city center
Positive: I liked that the place was clean they cleaned it everyday the location is good everything is new it was perfect next to the metro station an amazing view the mini kitchen is great the ac aswell the ...
Negative: We didn't know that you had.to pay for the mini bar we thought it was a gift from the hotel so just keep it in mind they did write the prices on the desk tho apart from that a bit of noice from ...
Positive: It's will plans close to the centre where you can get everything you need.
Negative: Everything was OK 👍 just as my family wanted it.
Positive: It was equipped by small kitchen
Negative: They didn’t inform us that any items from the minibar is chargeable
Positive: Super location with comfortable rooms
Positive: Location was perfect room a little tired but hotel is refurbishing at the moment
Negative: Building next door having lots of work done bedrooms extremly noisy from 8am Hotel failed to inform us prior to arrival But on complaining they did move us to another room still noisy but much ...
Positive: The location is great. Easy public transportation in the area, and easy to get a cab too. The rooms are big and the staff is friendly.
Negative: There’s a construction going on, so if you are in the room in working hours, you will hear construction noise. We got a dated room, with blue old carpet, lack of outlets to charge the phone, and the a...
Positive: Well located, clean, comfortable beds
Negative: Nothing
Positive: Rooms are big..the kitchen needs updating ..
Negative: There’s construction going on ..
Positive: Location
Negative: Price
Positive: Location is good and staff is very helpful
Positive: The location
Negative: It’s too old. It needs lots of changes.
Positive: great location, friendly staff, possibility to store luggage
Negative: Old fashioned kitchen could be removed from the room completly. Name of the hotel not visible from outside so I had a small problem to find it
Positive: Great location and the kitchenette proved extremely useful. Staff were very friendly and helpful. Clean rooms and comfortable.
Negative: There was no kettle in the kitchen on arrival - we had to borrow one from the reception desk. This was surprising for a room with a kitchen. They could offer something to wash dishes with. The air ...
Positive: Location was fantastic. Very convenient and close to transport, shops and restaurants.
Negative: The decor was really dated, looked like they haven't remodelled since the 80s. Saw some mould in and around the bathtub. Beds were creaky but comfortable. Breakfast was okay
Positive: Location staff price
Negative: It was fine
Positive: The room was very comfortable and clean it had everything you need in a kitchenette. The bathroom was updated and toiletries provided. Beds are comfortable .Best location in Madrid close to ...
Negative: Rooms need to be updated as far as rugs they were stained,newer furniture and the kitchen counters and cabinets could be improved. Also more eletrical receptacles.
Positive: The staff were very pleasant, the room slightly tired but value for money.
Negative: Having no coffee facilities only if you went to Bistro next door where breakfast was plus charged for take away coffee
Positive: Location,
Negative: Everything was decent or good
Positive: Central position, view on Plaza de Espana, big room
Negative: Breakfast embarrassing (you spend less going to a nearby Starbuck and it’s much better quality) and also air conditioning was not available and we suffer for the high temperature, with a very limited ...
Positive: The location was perfect. The room size was great even though was a studio. Everything we wanted was in the room except a kettle which could be obtaibed from reception. Beds were probably the most ...
Negative: Just 2 little things. The standard lamp didn't work. I forgot to report-as I didn't need it!! The bed dide table/legdes had no legs and were coming out of walls. I did report.
Positive: Accomodations
Negative: Breakfast
Positive: Excellent location, nice staff, roomy.
Negative: It’s not something we don’t like, just a little issue. We can not take show on arrival day because there is no hot water supply to few rooms. We were told that we could not change the room because it’...
Positive: It’s in the city centre and easily accessible. Lots of restaurants and tourist attractions around
Positive: Location is perfect - so close to everywhere but far from the chaos of Gran Via :)
Negative: Nothing too serious.
Positive: Very clean, good location, friendly staff.
Positive: Great location and price.
Negative: Very old hotel and smelly.
Positive: Conseguiram early check in sem custo, o que foi excelente!!